Terms of Service

Effective Date: January 9, 2026

These Terms of Service ("Terms") describe how plumbing services offered through this website are provided and how calls may be handled. By using this website or placing a call, you acknowledge and agree to these Terms.

1. Plumbing Services and Call Handling

This website is operated by a plumbing business ("we," "us," or "our") to help customers request plumbing assistance quickly and conveniently. When you place a call through this website, you are calling us directly.

We answer and manage incoming calls using a combination of modern tools designed to help you reach us as quickly as possible. Depending on availability, time of day, or call volume, your call may be handled by:

A live human receptionist or call operator

An AI-assisted or automated voice system

A combination of AI technology and live human operators

These systems are used to help ensure calls are received efficiently and directed appropriately so we can respond and assist you as promptly as possible.

2. Use of AI and Call Technology

To help us respond quickly and handle calls efficiently, we may use modern call-handling technology, including artificial intelligence (AI), automated attendants, call routing, call recording, or call transcription.

You understand and agree that:

You may interact with automated or AI-assisted systems during a call

Calls may be recorded or transcribed for quality assurance, training, or operational purposes

Call handling methods may vary depending on call volume or availability

These tools are used to support faster response times and clearer communication, not to replace personal service.

3. Response Times and Availability

Our goal is to answer calls promptly and assist you as quickly as possible. In most cases, calls are answered right away.

However, during periods of high call volume, emergencies, after-hours situations, or technical interruptions, there may be brief delays before a call is answered or followed up. These situations are not common, but they can occur.

By using this Service, you understand that occasional delays may happen and that such delays do not create liability for damages or losses.

4. Service Outcomes and Responsibility

Plumbing work often involves variables that cannot be fully known until work begins. We provide services based on the information available at the time of the call and the conditions present at the service location.

While we make reasonable efforts to address plumbing issues promptly and professionally, outcomes may vary depending on the nature of the issue, site conditions, and other factors beyond our control.

5. Relationship and Business Operations

This website provides the tools and systems used by the Plumber to manage calls and customer communications. The Plumber operates their business independently and is responsible for their own services, pricing, scheduling, and customer relationships.

6. Changes to These Terms

These Terms may be updated from time to time to reflect changes in business practices or technology. Updated Terms will be posted on this website and apply to future use of the Service.

7. Contact Information

This website is operated by .

If you have questions about these Terms or your service request, you may contact us at:

Phone: Your AI Agent Phone Number will appear here within about 24 hours

Location: ,