Privacy Policy
Effective Date: January 19, 2026
This Privacy Policy explains how we collect, use, and handle information when you use this website or contact us by phone. Our goal is to be clear, reasonable, and respectful of your privacy.
1. Who We Are
We are a local plumbing business. This website exists so customers can easily reach us for plumbing assistance. When you use this website or place a call, you are communicating directly with us.
2. Information We May Receive
Because this is a call‑focused website, we collect very limited information.
Depending on how you contact us, we may receive:
Your phone number
Basic details you choose to share during a call (such as your name, address, or a description of your plumbing issue)
Call‑related information such as the time and duration of the call
We do not require you to submit forms or create an account to use this website.
3. Call Handling, Recording, and Technology
To help us answer calls efficiently and provide reliable service, we may use modern call‑handling tools, including live receptionists, automated systems, or AI‑assisted technology.
Calls may be recorded or transcribed for purposes such as:
Quality assurance
Training
Improving call handling and communication
Ensuring requests are routed correctly
These tools are used to support timely service and clear communication, not to sell your information or contact you unnecessarily.
4. How We Use Information
Information collected through calls is used only for normal business purposes, including:
Responding to your request for plumbing service
Communicating with you about your service request
Scheduling or coordinating service
Improving how we handle customer calls
We do not use your information for unrelated marketing, and we do not sell personal information.
5. Information Sharing
We do not sell or rent your personal information.
Information may be shared only when reasonably necessary to:
Provide plumbing services you request
Operate our phone and communication systems
Comply with applicable laws or legal requests
Any service providers we use to support phone or communication systems are expected to handle information responsibly.
6. Data Retention
We keep information only as long as reasonably necessary for business operations, service coordination, or legal compliance. Call recordings or transcripts, if used, are retained for limited periods and handled securely.
7. Website Use
This website does not use forms to collect personal information. Basic technical information (such as standard website logs) may be collected automatically to keep the site running smoothly and securely.
We do not knowingly collect information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time as our business practices or technology change. Any updates will be posted on this page.
9. Contact Information
This website is operated by .
If you have questions about this Privacy Policy or how information is handled, you may contact us at:
Phone: Your AI Agent Phone Number will appear here within about 24 hours
Location: ,
📞 Your AI Agent Phone Number will appear here within about 24 hours